Training Course On Managing Conflict In Family-Run Organizations
Course Overview
This 5-day intensive course is designed to equip family business owners, leaders, and managers with the practical skills, tools, and frameworks required to effectively manage and resolve conflicts within family-run organizations. The course focuses on the unique emotional, relational, and power dynamics that make conflict in family enterprises more complex than in non-family firms. Participants will learn how to identify root causes of conflict, manage sensitive conversations, apply structured resolution techniques, and build governance and communication systems that prevent destructive disputes while preserving both family harmony and business performance.
Learning Objectives
By the end of this course, participants will be able to:
Identify common sources and patterns of conflict in family-run organizations.
Apply practical conflict resolution and mediation tools.
Strengthen communication and emotional intelligence in difficult situations.
Design governance and HR systems that reduce conflict risks.
Build a culture of trust, collaboration, and professional respect.
Integrating non-family professionals into family dynamics
Managing conflict during succession and leadership transitions
Creating a conflict-resilient family culture
Designing a practical conflict management action plan
Who Should Attend
This course is ideal for family business owners, founders, next-generation leaders, CEOs, directors, HR managers, line managers, supervisors, and family council members involved in leadership, governance, or people management. It is especially relevant for organizations facing recurring family disputes, succession tensions, sibling rivalry, intergenerational misunderstandings, or conflicts between personal relationships and professional responsibilities.
Duration & Delivery
Duration
5 Days
Delivery Mode
Online or In-Person Training Available
Certification
Professional Certificate Included
Language
English
GENERAL NOTES
i. The client has many options on where they would wish to have the training
Onsite training (In Kenya)
Onsite training (Outside Kenya)
Online Training
a. Mombasa
a. Southern Sudan – Juba
a. Zoom
b. Nairobi
b. Tanzania – Dar es Salaam
b. Webex
c. Naivasha
c. Rwanda – Kigali
c. Google meets
d. Machakos
d. Nigeria – Lagos
d. Google teams
e. Thika
e. Lilongwe – Malawi
..
f. Nakuru
f. South Africa – Johannesburg
..
g. Embu
g. Ghana – Accra
h. At work place
h. At work place
..
ii. The client shall communicate the preferred training venue at least seven(7) days before the training date. Otherwise the training shall take place in Nairobi.
iii. This training is delivered by our seasoned trainers who have vast experience as expert professionals in the respective fields of practice. It is taught through a mix of practical activities, theory, group works and case studies.
iii. Training manuals and additional reference materials are provided to the participants.
iv. Upon successful completion of this training, participants will be issued with Arichum Consulting certificate.
v. The onsite training fee covers tuition fees, training materials, tea at 10am, lunch, tea at 4pm, training venue and a certificate on completion. Accommodation and travel may be arranged for our participants upon request.
vi. The online training fee covers tuition fees, training materials, and a certificate on completion.
